Shipping & Handling

All orders are sent out via AUSTRALIA POST or if a more suitable option is available at the time, it is at our discretion to use that courier.

Your order will be discreetly packaged and will not include references relating to the product purchased or site name purchased from. The Senders name displayed on your package will be ‘’OZ BRANZ PTY LTD’’

NEXT DAY DISPATCH

All orders Monday-Friday (BRISBANE AEST) will be dispatched the next working day.

AUSTRALIAN DELIVERIES

Standard shipping 2-7 working days 

Deliveries outside of metropolitan areas may take longer.

If you are not home at time of delivery, your parcel will be left in a safe place. If a safe place is not available, a card will be left to pick up your parcel at your nearest Post Office. 

NEW ZEALAND DELIVERIES

Standard shipping 3-10 working days – $25.00 AUD per order

(Allow 3-14 working days for deliveries to Rural areas)

‘Receipted Delivery’ service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office. Please note: Your parcel will only be trackable once your order arrives in New Zealand

INTERNATIONAL DELIVERIES

Standard shipping 3-10 working days – $25.00 AUD per order

Deliveries outside of metropolitan areas may take longer.

‘Receipted Delivery’ service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.

Please Note: New Zealand and International customers to this site warrant, understand and agree to the following:

  • Customers will be liable for any customs charges, duties, or tariffs for their destination country
  • Customers understand that if customs impound the goods sent from us, charges &/or cost of goods will not be refunded.
  • Customers understand that if the goods are returned to us, the customer will be charged additional delivery fees to resend the parcel.